Terms of service
This website is operated by Fortiorix Logistia S.L.U (hereinafter “VENZE”). Throughout the site, the terms “we”, “us” and “our” refer to VENZE. VENZE offers this website, including all information, tools and services available to you, the user, on the condition that you accept all the terms, conditions, policies and notices stated herein.
By visiting our site or purchasing from us you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully. By accessing or using any part of the site you agree to be bound by them. If you do not agree to all the terms, you may not access the website or use any Service.
SECTION 1 – ACCESS AND ACCOUNT By accepting these Terms of Service you represent that you are at least the legal age of majority in your state or province of residence. To make purchases you may be required to provide contact, billing and shipping information. You warrant that all information provided is accurate and up to date. You are solely responsible for maintaining the security of your login credentials.
SECTION 2 – OUR PRODUCTS AND MEDICAL DISCLAIMER VENZE specialises in the sale of dietary supplements. We have made every effort to display the products as accurately as possible.
IMPORTANT HEALTH NOTICE: Statements on this website have not been evaluated by the EFSA (European Food Safety Authority) or the FDA. Our products are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease. Individual results may vary. The information provided does not constitute medical advice. Always consult a healthcare professional before starting any supplementation regimen.
We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction. All product descriptions are subject to change at any time without notice.
SECTION 3 – ORDERS AND PROHIBITION OF RESALE When you place an order you are making an offer to purchase. VENZE reserves the right to accept or reject any order for any reason. Personal Use: You represent and warrant that your purchase is exclusively for personal or household use and not for resale, commercial export or mass distribution without a prior written distribution agreement with Fortiorix Logistia S.L.U.
SECTION 4 – PRICES AND BILLING Prices and promotions are subject to change without notice. Multichannel Variability: You acknowledge that prices published on this website may differ from those offered by VENZE on other sales channels (including but not limited to Amazon, TikTok Shop or other physical or digital marketplaces). We are not obliged to match prices across channels. You agree to provide current, complete and accurate purchase and account information for all purchases.
SECTION 5 – SHIPPING, DELIVERY AND CUSTOMS We ship internationally, primarily within the European Union. Delivery times are estimates and are not guaranteed. Customs Responsibility: For orders outside mainland Spain or international shipments, the customer is solely responsible for any import taxes, customs duties or handling fees imposed by the destination country. VENZE has no control over these charges and shall not be liable for delays caused by customs procedures. Once the product is transferred to the carrier, the risk of loss passes to the buyer.
SECTION 6 – INTELLECTUAL PROPERTY The Service and its original content (texts, images, VENZE logos, designs) are the property of Fortiorix Logistia S.L.U and are protected by intellectual property laws. You must not reproduce, duplicate or exploit any part of the Service without our express written permission.
SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY LINKS We may provide access to third-party tools (such as shipment trackers or payment gateways) over which we have no control. Use of optional tools is at your own risk. We are not responsible for the content or accuracy of any third-party websites linked in our store.
SECTION 8 – RELATIONSHIP WITH SHOPIFY VENZE operates using Shopify Inc. technology. You acknowledge and agree that Shopify is solely the platform provider and is not responsible for sales transactions, injuries or damages resulting from the purchase of our products. You expressly release Shopify from any claim related to your transaction with VENZE.
SECTION 9 – PRIVACY AND DATA POLICY The submission of your personal information through the store is governed by our Privacy Policy. Because the Service is hosted on Shopify, your data may be processed and stored by Shopify on servers located outside your country of residence.
- You can consult our Privacy Policy here.
SECTION 10 – USER COMMENTS If you submit comments, reviews or suggestions, you agree that we may, at any time and without restriction, edit, copy and distribute such comments. We have no obligation to keep them confidential or to pay any compensation.
SECTION 11 – PROHIBITED USES Use of the site for illegal purposes, to infringe intellectual property rights, to harass or to transmit destructive code (viruses) is prohibited. The use of automated tools to extract data (scraping) without permission is also prohibited.
SECTION 12 – AGENTS AND ARTIFICIAL INTELLIGENCE No Agent (autonomous software or AI) may access or interact with the Services without proper identification. The use of agents to bypass security measures, complete CAPTCHAs or mimic human behaviour for unauthorised data extraction is explicitly prohibited.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee that the service will be uninterrupted or error-free. To the maximum extent permitted by law, Fortiorix Logistia S.L.U shall not be liable for any direct, indirect or incidental damages arising from the use of the service or any product purchased.
SECTION 14 – INDEMNIFICATION You agree to indemnify and hold harmless Fortiorix Logistia S.L.U and VENZE against any third-party claims arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY AND TERMINATION If any provision of these Terms is held to be illegal or void, the remaining provisions shall remain in full force and effect. These Terms remain effective unless terminated by you or by us.
SECTION 16 – APPLICABLE LAW These Terms of Service and any separate agreement under which we provide Services shall be governed by and construed in accordance with the laws of Spain. Any dispute shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
SECTION 17 – CHANGES TO THE TERMS We reserve the right to update any part of these Terms by posting changes on our website. It is your responsibility to review this page periodically.
SECTION 18 – CONTACT INFORMATION Questions regarding the Terms of Service should be sent to: contact@usevenze.com
Legal Entity Details:
- Name: Fortiorix Logistia S.L.U
- Address: Paseo de la Castellana 266, 1B, 28046, Madrid, Spain.
- Tax ID (NIF): B19940600
- VAT (IVA): ESB19940600
- Telephone: +34 623 03 34 98